Privacy Policy

English

Paisha Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use or visit or make a purchase from www.paisha.co.tz or www.paisha.app or www.paisha.shop or www.paishaapp.com or paisha mobile applications  (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, location, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:
    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
- “Allowed permission,” are permissions that you are asked to allow for apps to perform correctly.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers your phone number and current gps location), email address, and phone number.  We refer to this information as “Order Information.”




When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). 
Additionally, we use this Order Information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Simplify your next order and discounts eligibility

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use google maps to power our mobile and web applications
 We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
    FACEBOOK - https://www.facebook.com/settings/?tab=ads
    GOOGLE - https://www.google.com/settings/ads/anonymous
    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Tanzania.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

"You may ask us to delete or remove your Personal Data" or "Accordingly, you can request modification or deletion of your information".


DISCRIMINATION POLICY

At Paisha, we are dedicated to cultivating an inclusive and respectful environment for all users. We unequivocally condemn discrimination based on any characteristic, such as race, gender, religion, or disability. Our platform is committed to treating every individual fairly and with respect, ensuring that discriminatory behavior, biased actions, or refusal of service are strictly prohibited. We encourage immediate reporting of any incidents, and upon investigation, we will take appropriate actions against violators, fostering a community that values diversity, inclusivity, and equal treatment.


MINORS
The Site is not intended for individuals under the age of 18

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

 Ursino street 11, Regent Estate,
 Dar es salaam, Tanzania, United Republic of

Kiswahili

 

Sera za Faragha za Paisha

Sera hizi za Faragha zinaelezea jinsi taarifa zako za kibinafsi zinavyokusanywa, tumiwa na kushirikishwa wakati unapotumia au kutembelea au kufanya ununuzi kutoka kwa www.paisha.co.tz au www.paisha.app au www.paisha.shop au www.paishaapp.com au programu za simu za Paisha  (“Tovuti”). 

 

TAARIFA ZA KIBINAFSI TUNAZOKUSANYA

Unapotembelea tovuti, tunakusanya kiotomatiki taarifa fulani kuhusu kifaa chako, ikijumuisha taarifa kuhusu mapitio yako, anwani ya IP, eneo, saa za eneo na baadhi ya vidakuzi ambavyo vimesakinishwa kwenye kifaa chako. Zaidi na hayo, unapopitia Tovuti, tunakusanya taarifa kuhusu kurasa binafsi za wavuti au bidhaa unazotizama, tovuti au maneno ya utafutaji yaliyo kuelekeza kwenye Tovuti, na maelezo kuhusu jinsi unavyohusia na Tovuti. Tunarejelea maelezo haya yaliyokusanywa kiotomatiki kama “Taarifa ya Kifaa”

Tunakusanya Taarifa ya Kifaa kwa kutumia teknolojia zifuatazo:

    - “Vidakuzi” ni faili za data ambazo huwekwa kwenye kifaa au kompyuta yako na mara nyingi hujumuisha kitambulisho cha kipekee kisichojulikana. Kwa habari zaidi kuhusu vidakuzi na jinsi ya kuzima vidakuzi, tembelea http://www.allaboutcookies.org.

    - “Faili za Kumbukumbu” hufuatilia vitendo vinavyotokea kwenye Tovuti, na kukusanya data ikijumuisha anwani yako ya IP, aina ya kivinjari, mtoa huduma wa mtandao, kurasa za kurejelea/kutoka na tarehe/muda.

    - “Beacons za Mtandao,” “lebo,” na “saizi” ni faili za kielektroniki zinazotumiwa kurekodi maelezo kuhusu jinsi unavyopitia Tovuti.

- “Ruhusa Zinazoruhusiwa,” ni ruhusa ambazo unaombwa kuruhusu ili programu zifanye kazi ipasavyo.

Zaidi na hayo, unapofanya ununuzi au jaribio la kufanya ununuzi kupitia Tovuti, tunakusanya taarifa fulani kutoka kwako, ikiwa ni pamoja na jina lako, anwani ya bili, anwani ya usafirishaji, taarifa ya malipo (ikiwa ni pamoja na nambari za kadi ya mkopo, namba yako ya simu na eneo la sasa la GPS), barua pepe, na namba ya simu. Tunarejelea taarifa hii kama “Taarifa ya Agizo”

Tunapongelea “Taarifa za Kibinafsi” katika Sera hii ya Faragha, tunaongelea zote Taarifa za Kifaa pamoja na Taarifa ya Agizo.

 

TUNA TUMIA TAARIFA ZAKO ZA KIBINAFSI?

Tunatumia Taarifa ya Agizo tunayokusanya kwa ujumla ili kutimiza maagizo yoyote yanayowekwa kupitia Tovuti (ikiwa ni pamoja na kuchakata maelezo yako ya malipo, kupanga usafirishaji, na kukupa ankara na/au uthibitisho wa maagizo) 

Zaidi ya hayo, tunatumia Taarifa hii ya Agizo ili:

  • Kuwasiliana na wewe
  • Kuchunguza maagizo yetu kuona uwezekano wa hatari au ulaghai na
  • Inapolingana na mapendeleo ambayo umeshiriki nasi, tunakupa maelezo au matangazo yanayohusiana na bidhaa au huduma zetu.
  • Kurahisisha agizo lako linalofuata na ustahiki wa mapunguzo.

Tunatumia Taarifa za Kifaa tunayokusanya ili kutusaidia kuchunguza hatari na ulaghai unaoweza kutokea (haswa anwani yako ya IP), na kwa ujumla zaidi ili kuboresha Tovuti yetu (kwa mfano, kwa kutoa takwimu kuhusu jinsi wateja wetu wanavyopitia na kuhusiana na Tovuti, na kutathmini mafanikio ya kampeni zetu za uuzaji na utangazaji.)

USHIRIKI WA TAARIFA ZAKO ZA KIBINAFSI

Tunashirikisha Taarifa zako za Kibinafsi na wahusika wengine ili kutusaidia kutumia Taarifa zako za Kibinafsi, kama ilivyoelezwa hapo juu. Kwa mfano, tunatumia ramani za google kuwezesha programu zetu za simu na wavuti. 

Pia tunatumia Google Analytics ili kutusaidia kuelewa jinsi wateja wetu wanavyotumia Tovuti—unaweza kusoma zaidi kuhusu jinsi Google hutumia Taarifa zako za Kibinafsi hapa: https://www.google.com/intl/en/policies/privacy/.  Unaweza pia kuchagua kutoka Google Analytics hapa:  https://tools.google.com/dlpage/gaoptout.

 

Hatimaye, tunaweza pia kushiriki Taarifa zako za Kibinafsi ili kutii sheria na kanuni zinazotumika, kujibu wito, kibali cha utafutaji au ombi lingine halali la maelezo tunayopokea, au kulinda haki zetu vinginevyo.

MATANGAZO YA KUENDANA NA TABIA

Kama ilivyoelezwa hapo juu, tunatumia Taarifa zako za Kibinafsi kukupa matangazo yenye malengo au mawasiliano ya uuzaji tunayoamini kuwa yana weza kukuvutia. Kwa maelezo zaidi kuhusu jinsi utangazaji unaolenga unavyofanya kazi, unaweza kutembelea ukurasa wa elimu wa Network Advertising Initiative (“NAI”) katika http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

Unaweza ukaamua kujitoa kwenye matangazo ya kulengwa kwa kupitia:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Zaidi ya hayo, unaweza kujiondoa kwenye baadhi ya huduma hizi kwa kutembelea  tovuti ya kujiondoa ya Digital Advertising Alliance kupitia:  http://optout.aboutads.info/.

 

KUTOFUATILIA

Tafadhali kumbuka kuwa hatubadilii mkusanyiko wa data ya Tovuti yetu na mazoea ya kutumia tunapoona ishara ya kutofuatilia kutoka kwa kivinjari chako.

 

HAKI YAKO

Ikiwa wewe ni mkazi wa Uropa, una haki ya kufikia taarifa tulizo nazo kukuhusu na kuuliza kwamba taarifa zako za kibinafsi zirekebishwe, kusahihishwa au kufutwa. Ikiwa ungependa kutumia haki hii, tafadhali wasiliana nasi kupitia mawasiliano hapa chini. Zaidi ya hayo, ikiwa wewe ni mkazi wa Uropa tunakumbuka kuwa tunachakata maelezo yako ili kutimizia makubaliano ambayo tunaweza kuwa nayo nawe (kwa mfano, ikiwa utatoa agizo kupitia Tovuti) au vinginevyo ili kufuatilia maslahi yetu halali ya biashara yalivyo orodheshwa hapo juu. Zaidi ya hayo, tafadhali kumbuka kuwa taarifa zako zita hamishwa nje ya Tanzania.

 

UHIFHADHI WA DATA

Unapotoa agizo kupitia Tovuti, tunadumisha Maelezo yako ya Agizo kwenye rekodi zetu isipokuwa na hadi utu ombe tufute maelezo haya.

 

WADOGO

Tovuti hii haijakusudiwa watu walio chini ya umri wa miaka 10

 

MABADILIKO

Tunaweza kusasisha Sera hii ya Faragha mara kwa mara ili kutafakari, kwa mfano, mabadiliko ya desturi zetu au kwa sababu nyinginezo za kiutendaji, kisheria au za udhibiti. WASILIANA NASI

Kwa maelezo zaidi kuhusu desturi zetu za faragha, ikiwa ni maswali, au kama ungependa kuwasilisha malalamiko, tafadhali wasiliana nasi kwa barua pepe kupitia [email protected] au kwa barua kwa kutumia maelezo yaliyotolewa hapa chini:

 

 Ursino Street 11, Regent Estate,

 Dar es salaam, Tanzania.